Terms of Service

These Terms of Service apply to the Gallix website (gallix.co.za), the Gallix application (gallix.app), and WhatsApp notifications sent by Gallix. Gallix is operated by Techodactyl Proprietary Limited, registration number 2020/663528/07 (“Techodactyl”, “we”, “us”).

Paid subscriptions are also governed by the Gallix Customer Agreement. If the Customer Agreement and these terms conflict on fees, modules, or the commercial relationship with a paying customer, the Customer Agreement prevails. These terms prevail for WhatsApp messaging, including for a person who receives messages and is not the paying customer.

WhatsApp messaging terms are included here, rather than in a separate policy, so that recipients, store admins, and Meta reviewers read one public set of terms. The Privacy Policy explains how we handle personal information.

1. WhatsApp messaging

• WhatsApp notifications are optional and need your consent.
• A store admin chooses who at a store may receive store messages. Each person still has to opt in with their own number before anything is sent.
• You must provide a number you own or are allowed to use, and you must keep it up to date.
• Marketing messages, such as feature announcements, are sent only with separate consent.
• Replying STOP to the Gallix WhatsApp number stops messages from that number. Replying START turns them back on. You can also switch WhatsApp notifications off in Gallix under Settings, then Notifications.

2. Accuracy and availability

Sales figures in messages are a summary based on data available at send time, and may differ from final reports.

Delivery depends on WhatsApp and your network. Gallix does not guarantee that every message is delivered, or that it is delivered on time.

3. Costs

Gallix does not charge the recipient for WhatsApp messages. Normal mobile data charges from your network operator may apply.

4. Acceptable use

You may not use Gallix to send unsolicited or unlawful messages. A store admin may nominate only people who are allowed to receive the selected messages, and only numbers those people own or are allowed to use.

5. Third-party services

WhatsApp messaging uses the WhatsApp Business Platform, operated by Meta. Your use of WhatsApp is also subject to the WhatsApp Business Terms and the WhatsApp Privacy Policy. Meta, WhatsApp, and your mobile network are responsible for their own services. Gallix is not responsible for outages or acts of those providers.

6. Privacy

We handle personal information, including WhatsApp numbers, consent, and message records, as described in the Privacy Policy. Instructions for asking us to delete that information are at privacy policy, data deletion.

7. Changes

We may update these terms. We will post the updated terms on this page with a new date. If a change materially affects WhatsApp messaging, we will give notice by email or in Gallix before it applies. Changes to fees and other commercial terms of a paying customer follow the Customer Agreement.

8. Contact

Questions about these terms, or about a WhatsApp message you received from Gallix, can be sent to:

Techodactyl Proprietary Limited (Gallix)
Email: info@gallix.co.za
Support: support@techodactyl.com
Address: Block 2, Blaauwklip Office Park, Webersvallei Road, Jamestown, Stellenbosch, Western Cape, 7600, South Africa

These terms are governed by the laws of the Republic of South Africa.